iDesk is a helpdesk software that allows you to process your daily support request. It will help you to create a customer support center where you can facilitate eased communication and issue tracking between customers and support staffs. iDesk not only provide general ticket handling, but also have email POP3 processing, private message, job scheduler, knowledge base, and download center. For hotscripts.com users, get special price at $99. Discount coupon: "HOTSCRIPTS".