Isolsoft's Support Center is a versatile Help Desk system intended for organizations which give support to their customers and members. Some of its key features: PHP/MySQL based; unlimited number of techs and users allowed; intuitive and easy to use staff, admin and user panels; 100% web based; Ticket submissions via web or email; Knowledge base; User base; optional user registration and login; customizable features and templates; privacy and permission settings; multiple language support; automated email notifications of ticket status; predefined replies; optional assigment of tickets to technicians by department; private messaging service for staff members; unlimited custom fields; in-depth personalized reports and statistics; view and advanced search of users' history, account, tickets, knowledge base, etc; easy Installation... and much more.
