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Help Desk related scripts & softwares
Easy to install support ticket/live support system. Utilises MySQL database. Add users to system. Different administration levels. No login required to create tickets. View open/closed tickets. Assign tickets to different depts. Search tickets. Optional live support module. Nice clean interface.
 
 
A free web-based call center software solution. Manage all aspects of your call center from adding calls and managing users. Uses PHP and MySQL. GPL
 
 
ExoPHPDesk is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. Add/Edit/Delete/Email Admins,Staff,Members. Create/Edit/Delete/Close/ Open Tickets. Send/View/Delete/Reply Private Messages. Add/Edit/Delete F.A.Q. in Integreted Knowledge Base. Fetch Mail through any Mail server and convert to tickets. Ability to search tickets. ADD/EDit/Delete staff notes viewable by staff/admins. IP Lookup feature to check the server status of specific ports. Mail Piping, Unlimited Saved Responses, TroubleShooters. New mail piping supports multiple mail programs and is far more flexible. New version contains mySQL Toolbox with mySQL backup. And Much Much More. Easy Web-Based Installation. 1.2.1 is much more secure now.
 
 
ContatoXQ is a module of contact with Login of user, complete Administration and several templates. It possesss form of unknown sending with optional for creation of account on the part of the User who from its panel consult, management and carries through new sendings. The administrator of the system in turn manages through its Panel, contacts and accounts of Users, answering, editing, erasing. All emails are sent only as acknowledgment forcing the user to enter in its panel to manage its contacts, this caracteristica was kept objectifying to facilitate to the organization and maintenance of the description for each user a time that the description is kept in Data base. Moreover, design was created with the care to facilitate its insertion in central page of Sites existing with 5 templates available for standard.
 
 
Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets. Administrators resolve trouble tickets, special administrators can be assigned to only see particular priorities or categories of help desk calls. The software comes with an easy to use install script making it possible for little computer knowledge to get the software setup.
 
 
Free Help Desk Software developed in PHP. This Customer Support Software is best suited for handling help desk calls in an I.T. department but can easily be modified to fit other needs. Please visit our site to download the free software, and try a live online demo of the help desk software. We update our helpdesk software regularly in response to customer feedback and to ensure maximum compatibility, so please check our web site often for free updates. Now supports MySQL or Access Database backends.
 
 
Call Center Software Free , Info Call Center to support your business customer support needs. This free Customer Support Info Call Center Software allows users to submit call center tickets, and call center staff to review and respond to calls. Quickly log support calls to the customer support database. Call Center Software can be used to improve the efficience of any department of organization. Please visit our web site for info call center screen shots, software. The callcenter can be used on almost any server configuration, try it now. Check back often we constantly update this help desk call center software.
 
 
Help Desk Software By Help Desk Revolutions (FreeWare GPL). This is the latest free customer support help desk software iteration in an effort to create robust business level support tools that run under the PHP environment. Help Desk Revolutions supports trouble ticket creation and management with an optional email function. The help desk software also contains a property management component along with optional trouble ticket billing, so you can create invoices for help desk calls. The helpdesk supports multiple levels of access and administration allowing streamlined operations between end-user, technicians and help desk software administrators. This is 100% free software.
 
 
Call Center Reloaded is an excellent free web based call center. This software is written in php and uses a MySQL backend. The free call center software “much like a help desk” was written in order to allow small to medium size call centers to document and priorities inbound calls. C.C.R. features call center users, including managers, technicians and special access technicians. The Call Center Software also has an easy installation wizard, which allows the installer minimal knowledge of PHP and MySql. Please visit our web site to download the free call center software, view screen shots, and take a live call center demo.
 
 
PHP Zen Help Desk Features, trouble ticket creation, help desk knowledge base search, trouble ticket status checking, sorting by ticket number, category, status and who the ticket was assigned to. This is a great help desk application for anyone wanting to quickly deploy a helpdesk solution in their information technology department.
 
 

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