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Help Desk related scripts & softwares
Web4future eDesk2 is the most advanced help desk system package available today. In over 3 years of development, the list of features and modules increased dramatically over number of features our competitors offer.
The system now supports unlimited technicians and departments with strict rules between them, file upload and download, auto-assigned ticket system, unlimited mailing lists, support groups, bug reporting and tracking (for your clients), message archive and many many other features currently used by helpdesk companies around the world.
DeskLance is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. Add/Edit/Delete/Email Admins,Staff,Members. Create/Edit/Delete/Close/ Open Tickets. Send/View/Delete/Reply Private Messages. Add/Edit/Delete F.A.Q. in Integreted Knowledge Base. Fetch Mail through any Mail server and convert to tickets. Ability to search tickets. ADD/EDit/Delete staff notes viewable by staff/admins. IP Lookup feature to check the server status of specific ports. Mail Piping, Unlimited Saved Responses, TroubleShooters. New mail piping supports multiple mail programs and is far more flexible. New version contains mySQL Toolbox with mySQL backup. And Much Much More. Easy Web-Based Installation.
Supporting your customers has never been easier. IntelloDesk will allow you to handle all of your customers inquiries, tickets, and emails, all in one location.
IntelloDesk comes complete with WYSIWYG Knowledgebase Management, adaptive spam filtering, Server Statistics, Ticket language translation, attachment handling, email piping, detailed ticket statistics, task managment, private messaging between staff, suggested solution articles, templating and skin system, and a plugin system that allows you to integrate IntelloDesk into 3rd party systems or simply expand on IntelloDesk's power features.
Forget cumbersome helpdesks, and confusing installation processes. Come see what you've been missing!
This is a simple support ticketing sytem that can be easily integrated into any PHP application. The system allows to submit tickets, reply, archive, view support history and send notifications to email.
PHP helpdesk designed for smaller companies who can't spend thousands on commercial helpdesk programs and licensing but want some of the commercial features. Includes multi tech ticket tracking with reports, knowledge base, automatic inventory and more.
InnovateHelpDesk is a full featured support desk feature. Many unique key features are making InnovateHelpDesk different from other support desk softwares. InnovateHelpDesk can assign tickets to operators with advanced load balancing, can track the status of tickets and send information emails to people according to your rules, personalized emails both in html and plain, ticket creating from emails, supports attachments, highly customizable, easy installation, free upgrade and support, advanced custom unlimited fields and customizable autoresponders, and much more. InnovateHelpDesk is a full featured support desk software with the lowest price and %100 re-brandable structure. For more details and online demo, please visit our website.
- Add/Edit Customer Details
- Add Order Details to a customers reference number
- Add Invoice Details to a customer reference number
- Edit Order Details
- Edit Invoice Details
- View Sales reports in a certain date range.
- View Specific Customer report, which includes all details for that customer.
- View Deivery Detail. Search between a date range.
- Local Intranet for all your company's details
- Archive
- Contact details
- Live Support
- Technical Ticket System
- Add user
- Edit User
- Forgot password
- Add invoice, specific to that customer.
- Add order, specific to that customer.
AgileBill features a powerful ticket system that seamlessly integrates with its comprehensive billing and account management tools geared for multiple industries, including digital goods, web hosts, ISPs, and VOIP providers.
The Ticket system supports e-mail piping via POP and IMAP accounts, unlimited staff with configurable permissions, unlimited departments with customizable group requirements so you can sell access to clients needing varying support levels, as well as powerful search and reporting capabilities.
With AgileBill, there is no need to maintain separate systems for account registration, management, and authentication as it handles all this as well as billing, invoicing, and reporting on the commerce side. Other available plugins for AgileBill include Affiliates, Campaign Tracking, Web Hosting & Domain Automation, Integration with popular CMS and Forum Systems, Content Protection for sellers of Digital Goods, and much more.
SitePanel3 is a fully-featured enterprise level support and information centre for businesses and their clients.
The system is designed to be extremely user-friendly but at the same time affording experienced users a multitude of advanced options allowing them to fully leverage the power and range of features the system has to offer. SitePanel3 consolidates all of your support efforts into a single web based application.
SitePanel3 is successor to the popular SItePanel 2 help desk system which is currently used by over 100 companies world wide.
'Secure Desk' is web based 'secure' helpdesk system.
The most important difference from the other helpdesk softwares is that Secure Desk stores all informations and data into MySQL database as Rijndael (AES) 128/256 Bit encrypted and base64 encoded. Administration password is unique authorization that enables encyption/decrption keys and has full access to MySQL data. In other words, nobody can decrypt stored data if there is no administration password is available. Members have, of course, restricted access such that each member can decrpyt own posts and replies to the posts. Secure Desk's crucial source code is protected by ionCube (encoder). This allows administrator to keep the 100 encrypytion / decryption keys always protected. Each license comes with its own 100 unique keys. REQUIREMENTS PHP 4 >= 4.0.2, PHP 5 required with the --with-mcrypt[=DIR] (mcrypt module). MySQL 4 >= 4.0, single MySQL database.
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